View Single Post
Old 08-08-2012, 04:48 AM   #442
Louisa May
Kookie Creator
 
Join Date: Apr 2010
Location: Chicago, IL
Posts: 466
Default

Rudeness and discourtesy are never right. A company may set whatever policies they want, but it is how they treat people that defines their customer service (or lack thereof) IMO. And I don't care how successful or how big a company is, if they don't treat customers/people with respect, they aren't doing it right.
__________________________________________________ __
Of course this is correct in the large scheme of things. And we can be morally outraged as much as we like. But how, with years of poor customer service and product failures, are they still in business if something they're doing isn't good for business? Is it the popularity of their products that carries them? Is it the quality of their artists, especially Betsy Veldman? or are they capitalized 50 years out? I'm sincerely wondering how they do it.
Louisa May is offline  
Tweet this Post! Share on Facebook Reddit!! Pin on Pinterest! Share on Google+!
Reply With Quote