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Old 07-05-2012, 08:13 AM   #1
BillieDee's Avatar
Join Date: Sep 2007
Location: Sugar Land, Texas
Posts: 3,183
Default "Thank you!" shout out to Consumer Crafts

I've been ordering the Spectrum Noir markers from Consumer Crafts for (*sigh*) the past few weeks. One of the packages in my latest shipment had a cracked and dried out marker. I emailed Consumer Crafts and they responded right away with an apology and request for name/address/etc and they will immediately replace the bad marker! YAY!

Bad news travels fast. We have to be proactive about sending out good news
Billie Dee
Fan Club Supporter because SCS rocks!
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