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Old 07-05-2012, 08:13 AM   #1
BillieDee
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Join Date: Sep 2007
Location: Sugar Land, Texas
Posts: 3,167
Default "Thank you!" shout out to Consumer Crafts

I've been ordering the Spectrum Noir markers from Consumer Crafts for (*sigh*) the past few weeks. One of the packages in my latest shipment had a cracked and dried out marker. I emailed Consumer Crafts and they responded right away with an apology and request for name/address/etc and they will immediately replace the bad marker! YAY!

Bad news travels fast. We have to be proactive about sending out good news
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