well, my only problem is user error! LOL
I read the plate stacks as the layering and put my rubber mat on top and it got caught up in the roller.
totally my fault. I emailed Spellbinders and when I finally get it shipped to them, they will fix it. As this is my error, I do not mind having to pay the freight to them.
I have loved my GC!
Karen - proud owner of 5 cats and 1 dog.