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Old 03-29-2012, 11:58 AM   #48
Pamela~
Glitter Queen
 
Join Date: Mar 2010
Posts: 11
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Hi! Sizzix told me the machines cannot be repaired once they 'pop'. I was immediately told my machine was "overstuffed", before any questions were asked or answers given, and overstuffing isn't covered by the warranty. I was told they would sell me a new machine and I had to pay for shipping to AK. It would have cost more than the gift from my DH! My engineering friends and I feel the design should be upgraded as well. A common and inexpensive break-away mechanism could be installed on these machines so that they stopped if the sandwich was too large. It's been a very frustrating week as I had just gotten my Vagabond! I finally found the Solo Thin Die Adapter in the Lower 48; ordered it shipped to me ($24) and it had just arrived that day. Oh boy, time to create... four runs later, pop. It's back to my C-bug for me ;( How's everybody else doing?
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