Thread: The Quackers!
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Old 02-24-2012, 09:16 AM   #2117
mschoener
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Join Date: Oct 2004
Location: Great State of Texas
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Quote:
Originally Posted by ScrappinCEO View Post
Man... I really feel like I work with a different Direct TV company. I've heard lots of bad reports about their CS but mine has always been great.

Well... except for the Meth head who did the DVR upgrade last fall and left the old components in my yard ... but aside from that the phone people have always been great.
I've always had good luck with ATT also and have not really had problems with the equipment until the Gateway went out and then the remote in my living room which they brought me and programmed a couple months ago, and now the DVR Receiver. I think it's because I was one of the first in the area to get the U-Verse and it's been so long that all the original equipment is now failing. No excuse though for rude behavior. I need to sit down one of these days soon and write a letter to the home office regarding their C/S.
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