Originally Posted by Paper Junky
Ok, so I'm getting a bit frustrated. I had heard previously how wonderful the Making Memories company support was supposed to be. Well, . . . let's just say it's not been a great support week for them.
. . .
Has anyone had this much difficulty getting responses from Making Memories?
Well, problems are all solved. Making Memories customer support called back on the 17th.
They had me try a few things which still did not fix either problem so they had me send the machine in, which I did. Fortunately, it was still under warranty so the only thing I paid was shipping to them. I just received my Slice Elite today --less than a week after I sent it to them.
Absolutely wonderful! Thank you Making Memories.