Originally Posted by SoSherry
I just purchased a Memory Box Winterland Tree die cut and I can not get it to cut through. I have a Big Shot. I put in new cutting plates so that is not the problem. I am putting in shims and that has not helped. I tried other die cuts and they work fine. But, this one does not. Has anyone else had any problems with this die cut?
I have the Memory Box Sofia Heart die and the old purple Wizard, and I have the same problem. Using new plates and various shims, but no luck. I also have no problem with other Memory Box dies, but this one seems to be my challenge. I finally emailed Ellen Hutson to see if they might have any suggestions. Will be glad to share what they say.