Thread: Slice FAQ
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Old 09-25-2011, 05:07 AM   #1164
roclesgirl
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Quote:
Originally Posted by Creativenewbie View Post
Also, how come my basic elements design card (the one that comes with the Slice Elite starter kit) does not allow me to cut the image in mirror design mode? It allows me to cut normally or shadow but no mirror. I thought the new cards allow three cutting design mode? Or am I using the slice wrong?

Sorry so many questions. This is my first slice and die cut machine.
MM has great customer service. I'm sure they'd be happy to send you a replacement blade. Did you home the cutter before using it?? Lastly, it may not be the machine at all. It may, in fact, be a faulty design card. Email MM at customerservice@makingmemories.com and let them know. They'll send you a replacement card and if that doesn't fix it then they'll look at working on the machine. OR, you could exchange it at the store you purchased it at for a new one.

Hope this helps!
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