I met Pocono Pam today at the NY Certification (actually on the subway afterward) and she is a doll!
I've been using Copics for over a year and learned a bunch of new things today. I think the Certification is definitely worthwhile.
I think that Design Teams look for excellent coloring skills, not so much for the official certification (though that wouldn't hurt).
I'm fairly certain that you can see what's covered in the class by going to Copic's website.
In fact, now I'd love to get my Intermediate Certification!!!