Hi everyone, I am new here I have joined especially to ask if youdont mind about the slice... I'm sorry to jump in with this but I just got my pink slice on Monday this week I love it so much already! but have one little problem and I am failing to find a solution.
My slice cuts what seems to be called 'tails' in some (not all) shapes usually on the inside of a shape like if the centre of a flower is cut out there is a little cut on the body of the flower which you want to use.
I contacted MM slice help right away thinking I was just doing something wrong or needed to make a slight adjustment. They replied really quickly but nothing worked, which was a pity.
They said to tighten the blade and reduce speed (BTW) I only had it on medium speed, the blade was tight, its used plugged in and I have spray glue on the mat.
So now I am worried it is faulty, as its new I can return it to the shop, so I need to know if this is a fault or not as soon as possible. Can anyone please, please help me?
I posted on the slice forum but nobody answers on there, has it been shut down? It let me join monday.
These are v small fairly insignificant cuts but the smaller the shape the worse it seems. MM gave me the impression this is just how it is but I havent seen anything on here about it. I apologise if I missed the post.
I live in England (UK) so returning the machine to MM is not really an option for me.
Thanks in advance.