Originally Posted by CathyC
If you have shimmed it and rotated it and it's still not cutting, I'd call Spellbinder's customer service on Monday. The intricate dies like the fleur de lis are sometimes difficult to cut, but rotating it should take care of it.
Well, after a phone call and a couple of emails, they are sending me a new die. I should have asked her to send me a couple of new feet for my Wizard while I was at it. Somehow in the last few years I have lost two of the little round rubbery things off the bottom.