Thread: Slice FAQ
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Old 11-05-2009, 07:06 AM   #29
JulieHRR
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Join Date: Apr 2003
Location: Whidbey Island, WA
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Quote:
Originally Posted by sempermom View Post
dont let the machines that are having troubles scare you away.
as with any new gadget there are bound to be bugs to work out.

my "lil guy" ( original blue slice) pooped out on me this week, so sent it in to MM to be fixed or poss replaced,
seems there are still a few of the first batches out there that have the troubles.
i think the first batches out had serial # starting with G6 and GA. mine had a G6
but MM assured me they will take good care of me, and for my troubles they will also send extra goodies.
seems like great customer service to me and i cant wait to get one back and start slice'n away on holiday projects
I wondered about that. Mine is GB and headed to the shop for repair or replacement because it's currently cutting distorted shapes and I tried every tip at the site--to first make sure it wasn't user error --

I'm looking forward to getting it back cuz I have lots of Design Cards I'm anxious to play with. It's just so fun!
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