Originally Posted by FallnPetal
I'm having the toughest time lately with bad cuts. I finally gave up the other day because I killed three sheets of card stock (pricey mistakes) and I can't figure out what's wrong. It just won't completely do the design, it goes all crazy and seems to move on me no matter how hard or light I hold it down? Any suggestions?
If you visit whyslice.com
you'll find a lot of helpful video tutorials about blade adjustment, homing and calibrating the machine, which can help you trouble-shoot.
I highly recommend registering your machine with Making Memories there.
If you've exhausted all of those and the machine still won't perform as it should, you can submit a help ticket right at the site and a CS agent will respond personally to you via email within about 24-48 hours (business hours, M-F)